•10:02 PM
1. Establish Contact Focus on only ONE of three things; an object, person/animal or idea. When the focus changes, continue to focus on only ONE thing at a time.
2. Be Active, use "Yes and... ". Stop thinking and trying to make sense, just give to the moment. Be in the now!
3. Avoid Negation and Questions. Use "Yes and.." Rather than "Yes but..." and if you have to find out information, use the amazing 'Reciprocating Open Question'. Tell them your answer first, as if they asked you the question, then ask them the question.
Chech out master communicator Nido Qubein's questions to establish rapport.
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